“I arrived at the hotel & checked in the receptionist gave me a door card for room 404, went to the room & the card didn’t work, went back to reception, she gave me the card to try again still not working, went back to reception,this time she sent up with a maintenance man who couldn’t get card to work, he reappeared with a card to 409 this didn’t work, he went down & got another card & finally opened the room door, it took 5 cards & 2rooms but I got in, Finally into a room, however the duvet cover on the bed had a dirty brown mark in the middle & the bathroom wasn’t very clean & smelt damp. That evening the downlighter in the ceiling started flashing where there was a faulty connection so I just turned of that group of lights, The next morning with more light in the dark room I noticed something under my bedside shelf which turned out to be a dark pair of socks with some tight rolled inside the ball, they were obviously left by the previous guests, this confirmed the room had not been cleaned very well before I arrived. To top this off I had paid for my 3 nights in full on my arrival & on my second day they proceeded to take 2 nights money from my account on my preauthorised card for the deposit, I still have not received a refund for this & the management do not seem interested. I have stayed in hotels every night for the last 4 months while travelling & this has been by along way the worst experience.”

“I would not recommend this hotel. After checking in we were asked to sit in the lobby for a few minutes to wait for our key..we sat there for a half hour waiting, and I finally went back to the desk to get the key. No one offered to help us with our bags. The shower was the smallest I have ever seen, and the beds were not comfortable. The included breakfast had very few options, and was not very good.”