Good location. Clean rooms.close to train. 5 to 10 mins walk. Also easy access to bus. Good customer service.

Nice but small rooms. Good breakfast. Great location with many things in walking distance.

Amazing Novotel. Place is in an area that seems dodgy but I'm not a local so I dont know. Place is a little bit on the small side. TV was a bit old and small but other than that, good. Service was amazing and staff were friendly. The person at the tourist desk was knowledgeable about the area. Breakfast was alright, nice range but a bit quiet and the sushi seemed old and dry. Cleaning job here was good as well. Thank you

I’m a Le Club Gold member and have stayed at this hotel a few times before. I was quite impressed with the cleanliness of my room this time and would give 4.5 stars to the house keeping. However, the service at the hotel front desk was quite slow in general and they should do more to give priority to the loyalty club member as this is a repeated issue every time I stay at this hotel. When we arrived at the hotel just after midnight on Tuesday, the front desk receptionist spent some time looking at our reservation and then decided to go to the back office to get another lady (probably a more senior person?) to check us in. The next day when I woke up, I realized that she had forgotten to give me the welcome pack with welcome drink coupons as they had always done in the past. Although we might not have time to actually use the coupons this time, I was disappointed that they had not noticed their negligence until I mentioned this to them when I checked out.

I went to dinner buffet on 7/8. The food there was okay with the price. But the restaurant staff can be more helpful. Since I was looking for the washroom, they did not show me the direction. Until I went to the lift lobby, a staff actively offered help and finally I can reach the washroom. So I want to thank that lady called Cathy Chan. And overall I had a good dining experience.

Stayed there a few times in the past few months. Staff members are friendly and cheerful. Hospitality is great. Most restaurants around the hotel are open as usual. The location of the hotel is...

first time at here because wanna stay at kowloon, it;s a very good location, just short walking distance to MTR station, Jordan and bus stop airport bus service no A21 , there's are so many shop...

I stayed in this hotel for a few nights earlier this year (before COV19 outbreak). The hotel is located on the famous Nathan Road. The hotel is only a few minutes walk away from the nearest tube...

Stay 1 night at Novotel Nathan Road. Check in was very smooth and fast. Special mention Katherine and Alfred who help me do the check in as they are very nice and great smile show on their face!! The...

The overall customer experience is perfect. Especially their Guest Services Manager- Yoko Leung. She really cares us and make the stay perfect. It is highly recommended. Just contact them directly...

Not satisfactory this time and quality level is going down dramatically based on my few visits in the past 12 months. 1) Air-cond system seems lack of maintenance - this is my second time to call for...