The Westin Resort & Spa, Cancun
Boulevard Kukulcan Km 20, In Cancun (Zona Hotelera), Cancun, 77500, Mexico
Rating
4
Price Level
$$
غرف
379
Pets
No
من ARS 1,295,100.09
Destination: Cancun
30
Jun
Transport From Columbus, John Glenn Columbus International Airport (CMH) to Cancun, Cancun International Airport (CUN)
United Airlines
6:45 am - Columbus, John Glenn Columbus International Airport (CMH)
7:20 pm - Cancun, Cancun International Airport (CUN)
TIME
13h 35m
TRAVELERS
2 Adults
0 bags
13h 35m
1 Stop
Flight Information
30
Jun
The Westin Resort & Spa, Cancun, Cancun
The Westin Resort & Spa, Cancun
هذا الفندق المنمّق، الواقع في Hotel zone، مثالي للعائلات. مكان الإقامة قريب من مناطق الترفيه الرئيسة. يمتاز مكان الإقامة بموقعه المطل على الشاطئ. تم ترميم The Westin Resort & Spa Cancun بالكامل في عام 2006. تتوفر خدمتا الاتصال السلكية واللاسلكية في الموقع. يقدم The Westin Resort & Spa Cancun خدمة استقبال على مدار الساعة، لتلبية احتياجات النزلاء في أيّ وقت من النهار أو الليل. قد يقدم بعضٌ من وحدات الإقامة مهداً للأطفال. هذه مؤسسة غير مناسبة للحيوانات الأليفة. بإمكان النزلاء الاستفادة من موقف السيارات. بإمكان جميع من يقيمون في هذه المؤسسة أن يوازنوا ما بين جسمهم ونفسهم في مرافق الصحة والرفاهية في مكان الإقامة. يفخر The Westin Resort & Spa Cancun بتقديم مجموعة متنوعة من مرافق تناول الطعام، والتي تقدم العديد من الأطباق الخاصة اللذيذة. يتمتع The Westin Resort & Spa Cancun بمرافق أعمال عملية، مثالية للمسافرين بداعي الأعمال. سيستمتع العملاء بالوجبات اللذيذة التي تقدمها المؤسسة. قد يتوجب الدفع مقابل بعض خدمات The Westin Resort & Spa Cancun.
Price & Availability
Select your room
Standard King Room (Lagoon View) ·
غرفة فقط · 1 King Bed
Non Refundable
Standard 2 Double Room (Lagoon View) ·
غرفة فقط · 2 Double Beds
Non Refundable
Standard Double Room (Lagoon View) ·
غرفة فقط · Double
Non Refundable
Standard King Room ·
غرفة فقط · King
سعر البك
Non Refundable
Standard Double Room ·
غرفة فقط · Double
سعر البك
Non Refundable
Doble Vistas A La Laguna ·
غرفة فقط
Non Refundable
Standard Room (Laguna View) ·
غرفة فقط
Non Refundable
Laguna 2 Double Room ·
غرفة فقط · 2 Double
Non Refundable
Laguna King Room ·
غرفة فقط · King
Non Refundable
Standard King Room (Ocean View) ·
غرفة فقط · 1 King Bed
Non Refundable
Deluxe 2 Double Room (Lagoon View) with Balcony ·
غرفة فقط · 2 Double Beds
Non Refundable
Standard 2 Double Room (Ocean View) ·
غرفة فقط · 2 Double Beds
Non Refundable
Deluxe King Room (Lagoon View) with Balcony ·
غرفة فقط · 1 King Bed
Non Refundable
Deluxe Double Room (Lagoon View) ·
غرفة فقط · Double
Non Refundable
Standard Double Room (Ocean View) ·
غرفة فقط · Double
سعر البك
Non Refundable
Standard Room (Ocean View) ·
غرفة فقط
Non Refundable
Doble Deluxe Vistas A La Laguna ·
غرفة فقط
Non Refundable
Doble Vistas Al Oceano Cama King Size ·
غرفة فقط
Non Refundable
Habitación, 1 Cama De Matrimonio Grande, No Fumadores, Vistas Al Mar ·
غرفة فقط
Non Refundable
Habitación, 2 Camas Dobles, No Fumadores, Vistas Al Mar ·
غرفة فقط
Non Refundable
Laguna Deluxe 2 Double Room with Balcony ·
غرفة فقط · 2 Double
Non Refundable
Laguna Deluxe King Room with Balcony ·
غرفة فقط · King
Non Refundable
Deluxe Double Room (Ocean View) ·
غرفة فقط · Double
Non Refundable
Doble Deluxe Vistas Al Oceano ·
غرفة فقط
Non Refundable
Habitación Deluxe, 1 Cama De Matrimonio Grande, No Fumadores, Vistas Al Mar (balcony) ·
غرفة فقط
Non Refundable
Deluxe Room (Sea View) ·
غرفة فقط
Non Refundable
Deluxe 2 Double Room (Ocean View) with Balcony ·
غرفة فقط · 2 Double
Non Refundable
Deluxe King Room (Ocean View) with Balcony ·
غرفة فقط · King
Non Refundable
Suite Lagoon View ·
غرفة فقط
Non Refundable
Standard King Room (Lagoon View) ·
شامل الافطار · King
Non Refundable
Standard 2 Double Room (Lagoon View) ·
شامل الافطار · 2 Double
Non Refundable
Suite Vistas A La Laguna ·
غرفة فقط
Non Refundable
1 Bedroom Junior King Suite (Lagoon View) ·
غرفة فقط
Junior Suite (Laguna View) ·
غرفة فقط
Non Refundable
1 Bedroom Junior Suite (Lagoon View) ·
غرفة فقط
Cancel free of charge before Mon, 10 Jun 2024
Standard 2 Double Room (Lagoon View) ·
Bed & Breakfast for 2 Guests
Standard King Room (Lagoon View) ·
Bed & Breakfast for 2 Guests
Standard Room (Laguna View) ·
شامل الافطار
Non Refundable
Standard 2 Double Room (Ocean View) ·
شامل الافطار · 2 Double
Non Refundable
Standard King Room (Ocean View) ·
شامل الافطار · King
Non Refundable
Habitación, 1 Cama De Matrimonio Grande, No Fumadores, Vistas Al Mar ·
شامل الافطار
Non Refundable
Habitación, 2 Camas Dobles, No Fumadores, Vistas Al Mar ·
شامل الافطار
Non Refundable
Standard 2 Double Room (Ocean View) ·
Bed & Breakfast for 2 Guests
Deluxe King Room (Lagoon View) with Balcony ·
Bed & Breakfast for 2 Guests
Deluxe 2 Double Room (Lagoon View) with Balcony ·
Bed & Breakfast for 2 Guests
Deluxe 2 Double Room (Lagoon View) with Balcony ·
شامل الافطار · 2 Double
Cancel free of charge before Mon, 10 Jun 2024
Deluxe King Room (Lagoon View) with Balcony ·
شامل الافطار · King
Cancel free of charge before Mon, 10 Jun 2024
Deluxe King Room (Ocean View) with Balcony ·
Bed & Breakfast for 2 Guests
Deluxe 2 Double Room (Ocean View) with Balcony ·
Bed & Breakfast for 2 Guests
Suite Lagoon View ·
شامل الافطار
Non Refundable
Habitación Deluxe, 1 Cama De Matrimonio Grande, No Fumadores, Vistas Al Mar (balcony) ·
شامل الافطار
Cancel free of charge before Tue, 25 Jun 2024
Deluxe Room (Sea View) ·
شامل الافطار
Non Refundable
Suite Vistas A La Laguna ·
شامل الافطار
Non Refundable
1 Bedroom Junior King Suite (Lagoon View) ·
Bed & Breakfast for 2 Guests
Junior Suite (Laguna View) ·
شامل الافطار
Non Refundable
Deluxe King Room (Ocean View) with Balcony ·
شامل الافطار · King
Cancel free of charge before Mon, 10 Jun 2024
Deluxe 2 Double Room (Ocean View) with Balcony ·
شامل الافطار · 2 Double
Cancel free of charge before Mon, 10 Jun 2024
Habitación Doble ·
شامل الافطار
Non Refundable
1 Bedroom Junior Suite (Lagoon View) ·
شامل الافطار
Cancel free of charge before Mon, 10 Jun 2024
Suite Ocean View One Bedroom ·
غرفة فقط
Non Refundable
Standard Suite (Ocean View) with Balcony ·
غرفة فقط
Non Refundable
Suite Vistas Al Oceano Con BalcÓn ·
غرفة فقط
Non Refundable
1 Bedroom Standard King Suite (Ocean View) ·
غرفة فقط
Suite, 1 Habitación, No Fumadores, Vistas Al Mar ·
غرفة فقط
Non Refundable
1 Bedroom Standard Suite (Ocean View) ·
غرفة فقط
Cancel free of charge before Mon, 10 Jun 2024
Suite Ocean View One Bedroom ·
شامل الافطار
Non Refundable
Standard Suite (Ocean View) with Balcony ·
شامل الافطار
Non Refundable
1 Bedroom Presidential Suite (Ocean View) with Balcony ·
غرفة فقط
Non Refundable
Suite Vistas Al Oceano Con BalcÓn ·
شامل الافطار
Non Refundable
1 Bedroom Standard King Suite (Ocean View) ·
Bed & Breakfast for 2 Guests
Suite, 1 Habitación, No Fumadores, Vistas Al Mar ·
شامل الافطار
Cancel free of charge before Tue, 25 Jun 2024
Standard Suite (Sea View) ·
شامل الافطار
Non Refundable
1 Bedroom Standard Suite (Ocean View) ·
شامل الافطار
Cancel free of charge before Mon, 10 Jun 2024
1 Bedroom Presidential King Suite (Ocean View) with Balcony ·
Bed & Breakfast for 2 Guests
1 Bedroom Presidential Suite (Ocean View) with Balcony ·
شامل الافطار
Cancel free of charge before Mon, 10 Jun 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4
1432 reviews
5
1827
4
1408
3
667
2
351
1
270
Customers Review
Location 5
Cleanliness 4.2
Comfort 4
Neighborhood 4
Amenities 4.1
Condition 3.9
Recomendation 55.9%
“This hotel is only partially functional. We are staying here currently, and are repeatedly being told by management that various amenities (e.g., Flowrider, Hot Tubs, kids center, activities center, outside sports bar, BBQ pits for cooking, housekeeping, etc.) are “closed due to COVID.” This is nonsensical, as Quintana Roo/Cancun is “green” for COVID restrictions- the least restricted of Mexico’s four tier system. According to the Mexican and local Quintana Roo government resources, these amenities are ok to be open and functional, provided reasonable precautions are taken. The Westin Resort and Spa hotel, contrary to government recommendations and guidelines, repeatedly tells us amenities are “closed due to COVID” and/or “direction from their corporate office.” Prior to arriving at the Westin Resort and Spa this afternoon, we stayed at the Westin Lagunamar for five nights. The Westin Lagunamar is just down the road (about 10 minutes away) and was fully functional; all amenities were open. Masks were required in common areas and I saw the employees doing a phenomenal job of keeping everything clean. I felt very comfortable and safe there. Conversely, the Westin Resort and Spa is run down, empty, and partially closed (although their service/cleaning staff are very kind and welcoming). We were not notified of any of these shut downs and restrictions until we arrived and were checking in. At that point, we had no other option. It’s like a bait and switch routine. Interestingly, they are still charging their normal prices and room rates for a partially inoperable hotel. The service staff have been great. They are all friendly and welcoming. The food at the pool/beach and at the on-site restaurant (Stone and Sea?) is delicious. My son had the NY steak and I had the grilled chicken and grilled veggies. The grilled zucchini was amazing. My brother said he ate the best burrito of his life at the sports bar, and my chicken tacos from the pool/beach bar were fantastic. When the BBQ grills were still inoperable on the last night of our stay, the sports bar staff was awesome and cooked our chicken breasts for us at no charge. While I find the people who work here to be great, the office staff have not been as friendly or accommodating. My brother is a Westin timeshare owner. As an owner, one of the touted benefits is late checkout. We asked several times for a late checkout and each front desk, concierge, and office staff refused, saying late checkout is only available on the “hotel” side of the resort- it’s not available for the suites or studio rooms. SMH. Also- the pictures online look NOTHING like the hotel or grounds now. It’s stunning how beautiful the pictures look online, and not so much in real life. It’s like a cheaper version of what is shown online. The gym looks nothing like the online pictures and is missing half the equipment and machines shown in the pictures. Plus the equipment must have been built in the 80s. It’s very dated and old, barely functional.The room doors are not soft close doors, so it is very noisy. I can hear doors closing down the hallway from inside my room. The bed and linens are not the Westin Heavenly bed. The linens are hard and scratchy and the bed is hard. The towels are the Heavenly brand.We have a strange sewer-like smell coming from the pipes in the bathroom and the shower head is covered with lime scale and rust. Truly, it’s a bait and switch beyond even the closed amenities. I highly recommend going down the beach to the Westin Lagunamar and avoiding the subpar Westin Resort and Spa.”
— Dana Smith
“Great place but expect no special treatment if you are a loyal customers
Stayed four nights in a two bed room vila. Clean and well maintained place. It had everything we needed, 3 massive TVs, fully equipped kitchen, washer and dryer, massive balcony and more. The restaurants serve amazing food. The beach is clean and well staffed.
The disappointment was that you get charged to use the sauna. In addition, you get kicked out at 10 in the morning. Even with my platinum elite status they refused to give me a late check out. That is below expectation and it kind of ruined our experience. After all you come to Cancun to party and the least you should get is a noon check out after a rough night.”
— Ertra Natey
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